Frequently Asked Questions
Orders
How do I purchase Rematea Immunity Tea?
You can shop directly on our website. Add the product to your cart, check out securely, and your order will be on its way. We accept all major credit and debit cards, Apple Pay, and Google Pay.
How long does shipping take?
Orders ship within 1 to 2 business days. Standard delivery takes 3 to 5 business days once your order leaves our facility. You will receive a tracking number as soon as your order ships.
Do you ship internationally?
We currently ship within the United States. International shipping is coming soon. Follow us on Instagram to be the first to know when we expand.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations need to be requested within 24 hours of placing your order. Reach out to us as soon as possible (hello@remateas.com) and we will do everything we can to help.
What if my order arrives damaged or incorrect?
That should not happen, but if it does, we will make it right. Contact us (hello@remateas.com) with a photo of the issue within 7 days of receiving your order and we will send a replacement at no cost to you.
RETURNS
What is Rematea Immunity Tea?
Rematea Immunity Tea is a caffeine-free herbal blend built for daily immune support. It is made from five functional herbs: fresh peppermint, lemongrass, echinacea, eucalyptus, and juniper berries, with a touch of natural orange essence. It is designed to become a daily ritual, not just something you reach for when you're already sick.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How do I brew it?
Steep one bag in 8 oz of water at 212 degrees for 5 to 10 minutes. The longer you steep, the deeper the flavor. Try it with a touch of honey and lemon for the perfect pick-me-up when you're not feeling your best.
Is there caffeine in Rematea Immunity Tea?
No. Rematea Immunity Tea is 100% caffeine-free. You can enjoy it at any time of day, including at night.
How many bags come in a box?
Each box contains 15 bags.
How often should I drink it?
Daily. The herbs in our blend, especially echinacea, work best with consistent use. We recommend making it part of your morning or evening routine rather than reaching for it only when you feel rundown.
Can I drink more than one cup a day?
Yes. One to two cups per day is a reasonable daily ritual. If you have any health concerns, check with your doctor before increasing your intake.
THE TEA
What is your return policy?
We offer returns within 30 days of purchase for unopened, unused products in their original packaging. If you are not satisfied with your order for any reason, reach out to us and we will work with you to find a solution.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How long does a refund take to process?
Refunds are processed within 5 to 7 business days of receiving your return. You will receive a confirmation email once the refund has been issued.
Ingredients and Safety
What are the ingredients?
Fresh peppermint, lemongrass, echinacea, eucalyptus, juniper berries, and natural orange essence. That's it. No fillers, no synthetic additives, no ingredients you can't pronounce.
Is this product FDA approved?
Rematea Immunity Tea is an herbal supplement. The FDA does not approve herbal teas and supplements the same way it approves pharmaceutical drugs. However, our product is manufactured in an FDA-registered facility and complies with all applicable regulations for dietary supplements.
Is this product safe?
Yes, for most healthy adults. Our blend uses herbs with long histories of traditional use and well-documented safety profiles. As with any supplement, we recommend consulting your doctor before use if you are pregnant, nursing, taking medication, or managing a health condition.
Is this product intended to treat or cure illness?
No. This product is not intended to diagnose, treat, cure, or prevent any disease. It is designed to support your daily wellness practice. Please consult a healthcare professional for any medical concerns.
Is the tea vegan?
Yes. All ingredients are plant-based. Rematea Immunity Tea is fully vegan.
Does it contain any allergens?
Our blend does not contain gluten, dairy, soy, nuts, or animal products. It is manufactured in a facility that processes other herbal products. If you have specific allergen concerns, consult with your healthcare provider before use.
How should I store the tea?
Store in a cool, dry place away from direct sunlight and heat. Keep the box sealed when not in use to preserve freshness. Do not refrigerate.
What is the shelf life?
18 to 24 months from the date of manufacture. The best by date is printed on the bottom of each box.
Community and Events
How do I find out about upcoming Rematea events?
Follow us on Instagram at @drinkrematea and join our email list. We announce all events there first. Events have included Mocktails and Records, Matcha Sundaze, and Sip and Soul, all built around community, wellness, and not centering alcohol.
Can I collaborate with Rematea or stock the product?
Yes. We love partnering with aligned brands, venues, and retailers. Reach out to us (hello@remateas.com) or visit our Contact page to start the conversation.
How can I stay connected with the Rematea community?
Follow us on Instagram, join our email list, and come to an event. The community is the brand. The more you're in it, the more it means.
Still have questions?
Reach out via email (hello@remateas.com) or via our Contact page. We're a small team and we read every message. We'll get back to you within 1 to 2 business days.
Frequently Asked Questions
Orders
How do I purchase Rematea Immunity Tea?
You can shop directly on our website. Add the product to your cart, check out securely, and your order will be on its way. We accept all major credit and debit cards, Apple Pay, and Google Pay.
How long does shipping take?
Orders ship within 1 to 2 business days. Standard delivery takes 3 to 5 business days once your order leaves our facility. You will receive a tracking number as soon as your order ships.
Do you ship internationally?
We currently ship within the United States. International shipping is coming soon. Follow us on Instagram to be the first to know when we expand.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations need to be requested within 24 hours of placing your order. Reach out to us as soon as possible (hello@remateas.com) and we will do everything we can to help.
What if my order arrives damaged or incorrect?
That should not happen, but if it does, we will make it right. Contact us (hello@remateas.com) with a photo of the issue within 7 days of receiving your order and we will send a replacement at no cost to you.
RETURNS
What is Rematea Immunity Tea?
Rematea Immunity Tea is a caffeine-free herbal blend built for daily immune support. It is made from five functional herbs: fresh peppermint, lemongrass, echinacea, eucalyptus, and juniper berries, with a touch of natural orange essence. It is designed to become a daily ritual, not just something you reach for when you're already sick.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How do I brew it?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Is there caffeine in Rematea Immunity Tea?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
How many bags come in a box?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
How often should I drink it?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Can I drink more than one cup a day?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
THE TEA
What is your return policy?
We offer returns within 30 days of purchase for unopened, unused products in their original packaging. If you are not satisfied with your order for any reason, reach out to us and we will work with you to find a solution.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How long does a refund take to process?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Ingredients and Safety
What are the ingredients?
Fresh peppermint, lemongrass, echinacea, eucalyptus, juniper berries, and natural orange essence. That's it. No fillers, no synthetic additives, no ingredients you can't pronounce.
Is this product FDA approved?
Rematea Immunity Tea is an herbal supplement. The FDA does not approve herbal teas and supplements the same way it approves pharmaceutical drugs. However, our product is manufactured in an FDA-registered facility and complies with all applicable regulations for dietary supplements.
Is this product safe?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Is this product intended to treat or cure illness?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Is the tea vegan?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Does it contain any allergens?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
How should I store the tea?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
What is the shelf life?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Community and Events
How do I find out about upcoming Rematea events?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
Can I collaborate with Rematea or stock the product?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
How can I stay connected with the Rematea community?
Our natural skincare products generally remain effective for 6 to 12 months. To achieve optimal results, always refer to the packaging for exact expiration dates and ensure they are used within the suggested timeframe.
Still have questions?
Reach out via email (hello@remateas.com) or via our Contact page. We're a small team and we read every message. We'll get back to you within 1 to 2 business days.
Frequently Asked Questions
Orders
How do I purchase Rematea Immunity Tea?
You can shop directly on our website. Add the product to your cart, check out securely, and your order will be on its way. We accept all major credit and debit cards, Apple Pay, and Google Pay.
How long does shipping take?
Orders ship within 1 to 2 business days. Standard delivery takes 3 to 5 business days once your order leaves our facility. You will receive a tracking number as soon as your order ships.
Do you ship internationally?
We currently ship within the United States. International shipping is coming soon. Follow us on Instagram to be the first to know when we expand.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations need to be requested within 24 hours of placing your order. Reach out to us as soon as possible (hello@remateas.com) and we will do everything we can to help.
What if my order arrives damaged or incorrect?
That should not happen, but if it does, we will make it right. Contact us (hello@remateas.com) with a photo of the issue within 7 days of receiving your order and we will send a replacement at no cost to you.
RETURNS
What is Rematea Immunity Tea?
Rematea Immunity Tea is a caffeine-free herbal blend built for daily immune support. It is made from five functional herbs: fresh peppermint, lemongrass, echinacea, eucalyptus, and juniper berries, with a touch of natural orange essence. It is designed to become a daily ritual, not just something you reach for when you're already sick.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How do I brew it?
Steep one bag in 8 oz of water at 212 degrees for 5 to 10 minutes. The longer you steep, the deeper the flavor. Try it with a touch of honey and lemon for the perfect pick-me-up when you're not feeling your best.
Is there caffeine in Rematea Immunity Tea?
No. Rematea Immunity Tea is 100% caffeine-free. You can enjoy it at any time of day, including at night.
How many bags come in a box?
Each box contains 15 bags.
How often should I drink it?
Daily. The herbs in our blend, especially echinacea, work best with consistent use. We recommend making it part of your morning or evening routine rather than reaching for it only when you feel rundown.
Can I drink more than one cup a day?
Yes. One to two cups per day is a reasonable daily ritual. If you have any health concerns, check with your doctor before increasing your intake.
THE TEA
What is your return policy?
We offer returns within 30 days of purchase for unopened, unused products in their original packaging. If you are not satisfied with your order for any reason, reach out to us and we will work with you to find a solution.
What if I don't like the tea?
We stand behind our product. If you tried it and it wasn't for you, contact us within 30 days and we will issue a refund or exchange. We genuinely want you to enjoy it, this is not a money grab.
How long does a refund take to process?
Refunds are processed within 5 to 7 business days of receiving your return. You will receive a confirmation email once the refund has been issued.
Ingredients and Safety
What are the ingredients?
Fresh peppermint, lemongrass, echinacea, eucalyptus, juniper berries, and natural orange essence. That's it. No fillers, no synthetic additives, no ingredients you can't pronounce.
Is this product FDA approved?
Rematea Immunity Tea is an herbal supplement. The FDA does not approve herbal teas and supplements the same way it approves pharmaceutical drugs. However, our product is manufactured in an FDA-registered facility and complies with all applicable regulations for dietary supplements.
Is this product safe?
Yes, for most healthy adults. Our blend uses herbs with long histories of traditional use and well-documented safety profiles. As with any supplement, we recommend consulting your doctor before use if you are pregnant, nursing, taking medication, or managing a health condition.
Is this product intended to treat or cure illness?
No. This product is not intended to diagnose, treat, cure, or prevent any disease. It is designed to support your daily wellness practice. Please consult a healthcare professional for any medical concerns.
Is the tea vegan?
Yes. All ingredients are plant-based. Rematea Immunity Tea is fully vegan.
Does it contain any allergens?
Our blend does not contain gluten, dairy, soy, nuts, or animal products. It is manufactured in a facility that processes other herbal products. If you have specific allergen concerns, consult with your healthcare provider before use.
How should I store the tea?
Store in a cool, dry place away from direct sunlight and heat. Keep the box sealed when not in use to preserve freshness. Do not refrigerate.
What is the shelf life?
18 to 24 months from the date of manufacture. The best by date is printed on the bottom of each box.
Community and Events
How do I find out about upcoming Rematea events?
Follow us on Instagram at @drinkrematea and join our email list. We announce all events there first. Events have included Mocktails and Records, Matcha Sundaze, and Sip and Soul, all built around community, wellness, and not centering alcohol.
Can I collaborate with Rematea or stock the product?
Yes. We love partnering with aligned brands, venues, and retailers. Reach out to us (hello@remateas.com) or visit our Contact page to start the conversation.
How can I stay connected with the Rematea community?
Follow us on Instagram, join our email list, and come to an event. The community is the brand. The more you're in it, the more it means.
Still have questions?
Reach out via email (hello@remateas.com) or via our Contact page. We're a small team and we read every message. We'll get back to you within 1 to 2 business days.
Stay in the loop
Be the first to know about new products, events, and exclusive offers.
Stay in the loop
Be the first to know about new products, events, and exclusive offers.
Stay in the loop
Be the first to know about new products, events, and exclusive offers.